Shipping policy

1. Order processing time

Order closing time is 6:00 pm (EST) Mon – Fri.

We try our best to meet your needs but it takes 1-3 business days to process, pack, and ship orders. Large orders may require additional processing time. Orders are processed the next business day. Orders placed on weekends (Saturday and Sunday) will be processed on Monday. Orders received on weekends and holidays will be processed the next business day. Please note that sales and busy times may cause delays in shipping.

Our business week is defined as Monday through Friday (excluding holidays and weekends).

2. Shipping Time

The estimated delivery time is 7-15 business days from the date the order is processed.

Please note that shipping times may vary depending on delivery location and weather conditions.

3. Shipping Fees

Standard shipping is $6.99 for all orders.

4. Shipping Locations

We are pleased to announce that all orders from Casitshirt are shipped within the United States. This ensures that your products will be delivered to you quickly and conveniently.

5. Shipping Providers

We are committed to providing fast and reliable shipping services to our customers. We partner with reputable carriers such as FedEx to ensure that your goods are delivered safely and on time. Once your order is processed, you will receive tracking information so you can easily check the status of your delivery. We always strive to ensure that you are satisfied with your shopping experience.

6. Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

7. Wrong or damaged package

We take great care to ensure that your order arrives in perfect condition. If you receive a damaged product, please contact us via email at [email protected] within 7 days of receiving the product. Please provide a photo of the damaged product, your order number, and any other information so that we can resolve the issue promptly.

8. Changing the delivery address

If you need to change the delivery address, please contact our customer service team as soon as possible. We will do our best to assist you, but cannot guarantee that the address can be adjusted after the order has been placed.

9. Contact Us

If you have any questions or need assistance regarding our shipping policies, please contact our customer service team. We are always here to assist you and ensure your order is delivered on time.

Email: support@casitshirt.store

Address: 3341 E 20th St, Indianapolis, IN 46218, USA

Working time: 8:00 am – 6:00 pm (CST) | Mon – Fri